Customer service : career success through customer Loyalty / Paul R. Timm.
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TextPublication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2007.Edition: 4th edDescription: xviii, 281 p. : ill. ; 26 cmISBN: - 8131720738
- 658.812 TIM [ Shelf 69 ]
- 658.812 TIM
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Reference
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Indian Institute Of Management, Shillong | 658.812 TIM [ Shelf 69 ] (Browse shelf(Opens below)) | 0 | Not for loan | 0005911 | |||||||||||||
Book
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Indian Institute Of Management, Shillong | 658.812 TIM [ Shelf 69 ] (Browse shelf(Opens below)) | 1 | Available | 0005912 |
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Includes bibliographical references and index.
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