Customer service : career success through customer Loyalty / Paul R. Timm.

By: Material type: TextPublication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2007.Edition: 4th edDescription: xviii, 281 p. : ill. ; 26 cmISBN:
  • 8131720738
Subject(s): DDC classification:
  • 658.812 TIM [ Shelf 69 ]
LOC classification:
  • 658.812 TIM
Online resources:
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reference Indian Institute Of Management, Shillong 658.812 TIM [ Shelf 69 ] (Browse shelf(Opens below)) 0 Not for loan 0005911
Book Indian Institute Of Management, Shillong 658.812 TIM [ Shelf 69 ] (Browse shelf(Opens below)) 1 Available 0005912

Includes bibliographical references and index.

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