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Services marketing : the Indian context / R. Srinivasan. by
Material type: Text
Publication details: New Delhi : Prentice-Hall, 2004
Availability: Items available for loan: Indian Institute Of Management, Shillong (3)Call number: 658.80954 SRI [ Shelf 68 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.80954 SRI [ Shelf 68 ].
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27.
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Relationship marketing : text and cases / S. Shajahan. by
Material type: Text
Publication details: New Delhi : Tata McGraw-Hill, 2004
Availability: Items available for loan: Indian Institute Of Management, Shillong (7)Call number: 658.812 SHA [ Shelf 69 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.812 SHA [ Shelf 69 ].
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28.
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Marketing channel management : a customer-centric approach / Pingali Venugopal. by
Material type: Text
Publication details: New Delhi ; Thousand Oaks : Response Books, 2001
Availability: Items available for loan: Indian Institute Of Management, Shillong (2)Call number: 658.87 VEN [ Shelf 71 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.87 VEN [ Shelf 71 ].
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Developing business strategies / David A. Aaker. by
Edition: 6th ed.
Material type: Text
Publication details: New York : J. Wiley, c2001
Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.4012 AAK [ Shelf 78].
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33.
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Global marketing management / Warren J. Keegan. by
Edition: 7th ed.
Material type: Text
Publication details: Upper Saddle River, N.J. : Prentice Hall, c2002
Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.804 KEE [ Shelf 80].
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