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What customers really want : how to bridge the gap between what your organization offers and what your clients crave / Scott McKain.
Material type:
TextPublication details: Nashville : Thomas Nelson Publishers, c2005.Description: xxviii, 195 p. ; 24 cmISBN: - 9788131719701
- 658.812 MCK [ Shelf 69 ]
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Reference
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Indian Institute Of Management, Shillong | 658.812 MCK [ Shelf 69 ] (Browse shelf(Opens below)) | 0 | Not for loan | 0009106 | |||||||||||||
Book
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Indian Institute Of Management, Shillong | 658.812 MCK [ Shelf 69 ] (Browse shelf(Opens below)) | 1 | Available | 0009107 | |||||||||||||
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Book
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Indian Institute Of Management, Shillong | 658.812 MCK [ Shelf 69 ] (Browse shelf(Opens below)) | 2 | Available | 0009108 |
Includes bibliographical references (p. 189-192)
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