Meeting customer needs / Ian Smith.

By: Material type: TextSeries: [Institute of Management series]Publication details: Oxford ; Boston : Butterworth-Heinemann, 2003.Edition: 3rd edDescription: xi, 218 p. : ill. ; 24 cmISBN:
  • 0750659840
Subject(s): DDC classification:
  • 658.834 SMI [ Shelf 70 ]
LOC classification:
  • 658.834 SMI
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book Indian Institute Of Management, Shillong 658.834 SMI [ Shelf 70 ] (Browse shelf(Opens below)) 1 Available 0005254
Reference Indian Institute Of Management, Shillong 658.834 SMI [ Shelf 70 ] (Browse shelf(Opens below)) 0 Not for loan 0005253

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