Normal view MARC view ISBD view

Meeting customer needs / (Record no. 253)

MARC details
000 -LEADER
fixed length control field	00915nam a2200253 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063221.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0750659840
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071455
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201301180436
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907270026
Level of effort used to assign classification	staff
--	200907270023
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.834
Item number	SMI
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.834
Item number	SMI [ Shelf 70 ]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Smith, Ian,
Dates associated with a name	1953-
245 ## - TITLE STATEMENT
Title	Meeting customer needs /
Statement of responsibility, etc.	Ian Smith.
250 ## - EDITION STATEMENT
Edition statement	3rd ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Oxford ;
--	Boston :
Name of publisher, distributor, etc.	Butterworth-Heinemann,
Date of publication, distribution, etc.	2003.
300 ## - PHYSICAL DESCRIPTION
Extent	xi, 218 p. :
Other physical details	ill. ;
Dimensions	24 cm.
440 ## - SERIES STATEMENT/ADDED ENTRY--TITLE
Title	[Institute of Management series]
500 ## - GENERAL NOTE
General note	Series title from the series listing in another volume of the series.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references and index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Marketing.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services.
991 ## -
--	VIRTUA40
991 ## -
--	VTLSSORT008002000500082010002450250026003000440050005040650065019992
909 ## -
--	260

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	27/07/2009		658.834 SMI [ Shelf 70 ]	0005254	1	Book
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	27/07/2009		658.834 SMI [ Shelf 70 ]	0005253		Reference