Image from Amazon.com
Why CRM doesn't work : how to win by letting customers manage the relationship / Frederick Newell.
Material type:
TextPublication details: Princeton, N.J. : Bloomberg Press, c2003.Edition: 1st edDescription: xvii, 263 p. ; 24 cmISBN: - 9780749442415
- 658.812 NEW [Shelf 69 ]
- 658.812 NEW
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Reference
|
Indian Institute Of Management, Shillong | 658.812 NEW [Shelf 69 ] (Browse shelf(Opens below)) | 0 | Not for loan | 0007980 | |||||||||||||
Book
|
Indian Institute Of Management, Shillong | 658.812 NEW [Shelf 69 ] (Browse shelf(Opens below)) | 1 | Available | 0007981 |
Includes bibliographical references (p. 243-254) and index.
There are no comments on this title.
Log in to your account to post a comment.