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Key account management in financial services : tools and techniques for building strong relationships with major clients / Peter Cheverton ... [et al.].

Contributor(s): Material type: TextPublication details: London ; Philadelphia : Kogan Page, 2008 (2005 printing)Description: xiv, 329 p. : ill. ; 25 cm. + 1 CD-ROM (4 3/4 in.)ISBN:
  • 9780749444457
Subject(s): DDC classification:
  • 332.10688 CHE [ Shelf 3 ]
LOC classification:
  • 332.10688 CHE
Online resources:
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Reference Indian Institute Of Management, Shillong 332.10688 CHE [ Shelf 3 ] (Browse shelf(Opens below)) 0 Not for loan 0007780
Book Indian Institute Of Management, Shillong 332.10688 CHE [ Shelf 3 ] (Browse shelf(Opens below)) 1 Available 0007781

Includes bibliographical references (p. 324-326) and index.

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