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Think like your customer : (Record no. 240)

MARC details
000 -LEADER
fixed length control field	01631nam a2200289 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063221.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0071441883 (pbk. : alk. paper)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0070600023
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071523
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	202110071523
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	201301180535
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907260311
Level of effort used to assign classification	staff
--	200907260310
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.8342
Item number	STI
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8342
Item number	STI [ Shelf 70 ]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Stinnett, Bill.
245 ## - TITLE STATEMENT
Title	Think like your customer :
Remainder of title	a winning strategy to maximize sales by understanding how and why your customers buy /
Statement of responsibility, etc.	Bill Stinnett.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New York :
Name of publisher, distributor, etc.	McGraw-Hill,
Date of publication, distribution, etc.	c2005.
300 ## - PHYSICAL DESCRIPTION
Extent	xxiv, 261 p. :
Other physical details	ill. ;
Dimensions	23 cm.
505 ## - FORMATTED CONTENTS NOTE
Formatted contents note	Why customers buy -- What customers think about -- What customers really want -- How customers perceive value and risk -- The cause and effect of business value -- The value of customer relationships -- How customers buy -- The sales process--redefined -- Anatomy of a buying decision -- Reverse-engineering the buying process -- Elevating the buying process -- Accelerating the buying process.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Consumer behavior.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Selling.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer loyalty.
856 ## - ELECTRONIC LOCATION AND ACCESS
--	ublisher description
Uniform Resource Identifier	<a href=" http://www.loc.gov/catdir/description/mh051/2004019679.html"> http://www.loc.gov/catdir/description/mh051/2004019679.html</a>
856 ## - ELECTRONIC LOCATION AND ACCESS
--	ontributor biographical information
Uniform Resource Identifier	<a href=" http://www.loc.gov/catdir/bios/mh051/2004019679.html"> http://www.loc.gov/catdir/bios/mh051/2004019679.html</a>
856 ## - ELECTRONIC LOCATION AND ACCESS
--	able of contents
Uniform Resource Identifier	<a href=" http://www.loc.gov/catdir/toc/ecip0422/2004019679.html"> http://www.loc.gov/catdir/toc/ecip0422/2004019679.html</a>
991 ## -
--	VIRTUA40
991 ## -
--	VTLSSORT00800200020105000820100024502600300050506500650165026503856085618562*9992
909 ## -
--	247

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	26/07/2009		658.8342 STI [ Shelf 70 ]	0006336		Reference
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	26/07/2009		658.8342 STI [ Shelf 70 ]	0006337	1	Book