Normal view MARC view ISBD view

Customer relationship management : (Record no. 202)

MARC details
000 -LEADER
fixed length control field	00999cam a2200253 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063221.0
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	2002-287443
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9781403928627
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071206
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201502261616
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	201301150342
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907252312
Level of effort used to assign classification	staff
--	200907252258
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.812
Item number	SHA
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	SHA [ Shelf 69 ]
245 ## - TITLE STATEMENT
Title	Customer relationship management :
Remainder of title	a strategic perspective /
Statement of responsibility, etc.	G. Shainesh. Jagdish N. Sheth.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi :
Name of publisher, distributor, etc.	Tata McGraw-Hill Pub. Co.,
Date of publication, distribution, etc.	c2001.
300 ## - PHYSICAL DESCRIPTION
Extent	xv, 544 p. :
Other physical details	ill. ;
Dimensions	25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references.
520 ## - SUMMARY, ETC.
Summary, etc.	Papers presented at an international conference.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Management
Form subdivision	Congresses.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Relationship marketing
Form subdivision	Congresses.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Shainesh, G.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Sheth, Jagdish N.
991 ## -
--	VIRTUA
991 ## -
--	VTLSSORT008001000200050008202450260030005040520065006501700070019992
909 ## -
--	209

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009		658.812 SHA [ Shelf 69 ]	0005639		Reference
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009		658.812 SHA [ Shelf 69 ]	0005640	1	Book