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Customer service : career success through customer Loyalty / Paul R. Timm. by

Timm, Paul R

Edition: 4th ed.

Material type:

Text

Publication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2007

Online resources:

Click here to access online

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 658.812 TIM [ Shelf 69 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.812 TIM [ Shelf 69 ].

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Challenges before business education in India / edited by S. S. Hugar...[et.al.] by

Hugar, S. S
Hundekar, S. G
Hyderabad, R. L
Shollapur, M. R

Material type:

Text

Publication details: Delhi : Atlantic Publishers, 2001

Availability: Items available for loan: Indian Institute Of Management, Shillong (2)Call number: 658.007 HUG [ Shelf 41 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.007 HUG [ Shelf 41 ].

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Supply chain management : text and cases / Janat Shah. by

Shah, Janat

Material type:

Text

Publication details: Upper Saddle River, N.J. : Pearson Education, c2009

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 658.7 SHA [ Shelf 65 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.7 SHA [ Shelf 65 ].

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Using Microsoft Office Excel 2007 / Bill "MrExcel" Jelen, by

Jelen, Bill

Series: Business solutions

Material type:

Text

Publication details: New Delhi Pearson Education, c2007

Other title:

New Delhi Pearson Education

Availability: Items available for loan: Indian Institute Of Management, Shillong (15)Call number: 005.54MsE07 JEL [ Shelf 10 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 005.54MsE07 JEL [ Shelf 10 ].

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Shaping business leaders : what B-schools don't do / Asha Bhandarker. by

Bhandarker, Asha

Material type:

Text

Publication details: New Delhi ; Thousand Oaks, Calif. : Response Books, c2008

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.4092 BHA [ Shelf 79].

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Industrial relations in education : transforming the school workforce / Bob Carter, Howard Stevenson and Rowena Passy. by

Carter, Bob, 1948-
Stevenson, Howard, 1963-
Passy, Rowena

Material type:

Text

Publication details: New York ; London : Routledge, 2010

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 371.1950941 CAR [ Shelf 76].

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Leaders on ethics : real-world perspectives on today's business challenges / edited by John C. Knapp. by

Knapp, John C

Material type:

Text

Publication details: Westport, Conn. : Praeger, 2007

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 174.4 KNA [ Shelf 73 ].

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Idealized design : how to dissolve tomorrow's crisis...today / Russell L. Ackoff, Jason Magidson, Herbert J. Addison. by

Ackoff, Russell Lincoln, 1919-
Magidson, Jason, 1964-
Addison, Herbert J, 1932-

Material type:

Text

Publication details: New Delhi : Pearson Education, 2006

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 658.401 ACK [ Shelf 51 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.401 ACK [ Shelf 51 ].

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Future think : how to think clearly in a time of change / Edie Weiner and Arnold Brown. by

Weiner, Edie
Brown, Arnold, 1927-

Material type:

Text

Publication details: New Delhi : Pearson Education, c2006

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 658.4062 WEI [ Shelf 60 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.4062 WEI [ Shelf 60 ].

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Finding the best business school for you : looking past the rankings / Everette E. Dennis and Sharon P. Smith. by

Dennis, Everette E
Smith, Sharon P

Material type:

Text

Publication details: Westport, Conn. : Praeger, c2006

Online resources:

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Availability: No items available.

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Connect the Dots : The inspiring stories of 20 entepreneurs without an MBA who dared to find their own path / Rashmi Bansal by

Bansal, Rashmi

Edition: 1st ed.

Material type:

Text

Publication details: Ahmedabad : Eklavya Education Foundation, 2010

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 338.099254 BAN [ Shelf 3 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 338.099254 BAN [ Shelf 3 ]. Not available: Indian Institute Of Management, Shillong: Checked out (1).

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International business / Rakesh Mohan Joshi. by

Joshi, Rakesh Mohan

Series: Oxford higher education

Material type:

Text

Publication details: New Delhi ; New York : Oxford University Press, 2009

Availability: Items available for loan: Indian Institute Of Management, Shillong (4)Call number: 658.18 JOS [ Shelf 48 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.18 JOS [ Shelf 48 ].

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Management education for the world : a vision for business schools serving people and planet / Katrin Muff, Thomas Dyllick, Mark Drewell, John North, Paul Shrivastava, Jonas Haertle. by

Muff, Katrin [ author.]
Dyllick, Thomas [ author.]
Drewell, Mark [ author.]
North, John [ author.]
Shrivastava, Paul [ author.]
Haertle, Jonas [ author.]

Material type:

Text

Cheltenham : Edward Elgar, 2013

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 650.07 MUF [ Shelf 77].

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Brick by red brick : Ravi Matthai and the making of IIM Ahmedabad / T. T. Ram Mohan by

Mohan, T. T. Ram

Material type:

Text

Publication details: New Delhi : Rupa & Co., 2011

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 650.0711 MOH [ Shelf 3 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 650.0711 MOH [ Shelf 3 ].

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15.

TFI Expansion 2014-15 : Business development and strengthening of corporate relations at Teach for India / Davendra Singh Raghuwanshi by

Raghuwanshi, Davendra Singh (2012PGP027)

Series: Summer Internship Report submitted in partial fulfillment of the requirements for the award of the Post Graduate Diploma in Management (2012-2014)

Material type:

Text

Publication details: Shillong: Rajiv Gandhi Indian Institute of Management, 2014

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 371.1950954 RAG.

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MBA is not about Money, Blazer, Arrogance Krishna Kranthi by

Kranthi, Krishna

Material type:

Text

Publication details: Nivashi Publishers, 2012

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 650.07 KRA [Shelf 77 ].

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Missing Engines of Management Education by Prasad Sundararajan and S. Shivamayi by

Sundararajan, Prasad
Shivamayi, S

Material type:

Text

Publication details: Coimbatore ; Genius Choice Institute, 2013

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 650.07 SUN [ Shelf 77 ].

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Modeling techniques in predictive analytics : business problems and solutions with R / Thomas W. Miller. by

Miller, Thomas W

Material type:

Text

Availability: Items available for loan: Indian Institute Of Management, Shillong (2)Call number: 658.40352 MIL [ Shelf 53 ], ... Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.40352 MIL [ Shelf 53 ].

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A better India, a better world / N.R. Narayana Murthy. by

Narayana Murthy, N. R, 1946-

Material type:

Text

Publication details: New Delhi, India : Penguin Books India : Allen Lane, 2009

Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 330.954 MUR [ Shelf3 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 330.954 MUR [ Shelf3 ].

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Teaching with cases : a practical guide / Espen Anderson + Bill Schiano. by

Anderson , Espen
Anderson, Espen

Material type:

Text

Boston, Massachusetts : Harvard Business Review Press, [2014]

Availability: Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.0071 AND [Shelf 77].

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