Conflict management : a practical guide to developing negotiation strategies / Barbara A. Budjac Corvette.
Material type:
TextPublication details: Upper Saddle River, NJ : Pearson Prentice Hall, c2007.Description: xxiii, 330 p. : ill., ; 24 cmISBN: - 8131711994
- 658.4053 COR [ Shelf 59 ]
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Indian Institute Of Management, Shillong | 658.4053 COR [ Shelf 59 ] (Browse shelf(Opens below)) | 1 | Available | 0003267 | |||||||||||||
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Indian Institute Of Management, Shillong | 658.4053 COR [ Shelf 59 ] (Browse shelf(Opens below)) | 2 | Available | 0003268 | |||||||||||||
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Indian Institute Of Management, Shillong | 658.4053 COR [ Shelf 59 ] (Browse shelf(Opens below)) | 3 | Available | 0003269 | |||||||||||||
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Indian Institute Of Management, Shillong | 658.4053 COR [ Shelf 59 ] (Browse shelf(Opens below)) | 4 | Not for loan | 0003270 | |||||||||||||
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Indian Institute Of Management, Shillong | 658.4053 COR [ Shelf 59 ] (Browse shelf(Opens below)) | 0 | Available | 0003266 |
Includes bibliographical references (p. 293-302) and index.
Defining negotiation and its components -- Personality -- Conflict -- Negotiation style -- Key negotiating temperaments -- Communicating in negotiation -- A note on cultural and gender differences -- Interests and goals in negotiation -- Understanding the importance of perception in negotiation -- Effects of power in negotiation -- Asserting yourself -- Principles of persuasion -- Rules of negotiation and common mistakes -- The negotiation process and preparation -- Alternative styles, strategies, and techniques of negotiation -- Team negotiation -- Negotiation in leadership and public relations -- Third-party intervention -- Using your personal negotiating power -- Post-negotiation evaluation.
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