Customer service : career success through customer Loyalty / Paul R. Timm. by
Edition: 4th ed.
Material type: 
Text
Publication details: Upper Saddle River, N.J. : Pearson Education Ltd., 2007
Availability: Items available for loan: Indian Institute Of Management, Shillong (1)Call number: 658.812 TIM [ Shelf 69 ]. Items available for reference: Indian Institute Of Management, Shillong: Not for loan (1)Call number: 658.812 TIM [ Shelf 69 ].
