A study of customer relationship management (CRM) in Bharat Sanchar Nigam Limited (BSNL), AP Telecom circle / V.Mohan Kumar
Material type:
TextPublication details: Hyderabad : Jawaharlal Nehru Technology University, 2012Description: xix, 391p : ill, tables ; 29 cmSubject(s): DDC classification: - 658.812 KUM
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Theses
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Indian Institute Of Management, Shillong | 658.812 KUM (Browse shelf(Opens below)) | Available | 0010989 |
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