Negotiating essentials : theory, skills, and practices / Michael R. Carrell, Christina Heavrin.
Material type:
TextPublication details: Upper Saddle River, NJ : Pearson/Prentice Hall, c2008.Description: x, 288 p. : ill. ; 24 cmISBN: - 9788131721056
- 302.3 CAR [ Shelf 17 ]
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Indian Institute Of Management, Shillong | 302.3 CAR [ Shelf 17 ] (Browse shelf(Opens below)) | 0 | Not for loan | 0009072 | |||||||||||||
Book
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Indian Institute Of Management, Shillong | 302.3 CAR [ Shelf 17 ] (Browse shelf(Opens below)) | 1 | Available | 0009073 | |||||||||||||
Book
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Indian Institute Of Management, Shillong | 302.3 CAR [ Shelf 17 ] (Browse shelf(Opens below)) | 2 | Available | 0009074 |
Includes bibliographical references and index.
An introduction to negotiation -- The negotiation process: four stages -- Distributive bargaining -- Integrative bargaining -- Gaining leverage through power and persuasion -- Strategy -- Impasse and alternative dispute resolution (ADR) -- Ethics, fairness, and trust in negotiation -- The influence of culture and gender on negotiations -- Closing the deal.
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