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Making Customer Service Happen : A Simple and Effective Guide to Achieving Customer Satisfaction while Reducing Your Costs / Neville Lake & Kristin Hickey
Material type:
TextPublication details: Warriewood, Australia ; Business Publishing , 2006Description: xi, 112p ill. 23cmISBN: - 9781875889518
- 658.812 LAK [ Shelf 69 ]
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Reference
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Indian Institute Of Management, Shillong | 658.812 LAK [ Shelf 69 ] (Browse shelf(Opens below)) | 0 | Not for loan | 0007799 | |||||||||||||
Book
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Indian Institute Of Management, Shillong | 658.812 LAK [ Shelf 69 ] (Browse shelf(Opens below)) | 1 | Available | 0007800 |
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