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Beyond Loyalty: The Next Generation of Strategic Customer Relationship Management / Pierre Chenet and Jon Ivar Johansen
Material type:
TextPublication details: New Delhi : Prentice Hall of India ; 2006Description: ix, 110p ; ill. 24cmISBN: - 8120329384
- 658.812 CHE [ Shelf 69 ]
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Book
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Indian Institute Of Management, Shillong | 658.812 CHE [ Shelf 69 ] (Browse shelf(Opens below)) | 1 | Available | 0007400 | |||||||||||||
Reference
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Indian Institute Of Management, Shillong | 658.812 CHE [ Shelf 69 ] (Browse shelf(Opens below)) | 0 | Not for loan | 0007399 |
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