Beyond Loyalty: The Next Generation of Strategic Customer Relationship Management /

Chenet Pierre

Beyond Loyalty: The Next Generation of Strategic Customer Relationship Management / Pierre Chenet and Jon Ivar Johansen - New Delhi : Prentice Hall of India ; 2006 - ix, 110p ; ill. 24cm

8120329384


Customer Relationship

658.812 / CHE [ Shelf 69 ]
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