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The DNA of Customer Experience : How Emotions Drive Value by Colin Shaw
Material type:
TextPublication details: New York : Palgrave-Macmillan , 2007Description: xx:166p ill ,; 21cmISBN: - 9780230500006
- 658.8342 SHA [ Shelf 80]
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Reference
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Indian Institute Of Management, Shillong | 658.8342 SHA [ Shelf 80] (Browse shelf(Opens below)) | Not for loan | 0006985 |
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