Normal view MARC view ISBD view

Delivering service quality : (Record no. 956)

MARC details
000 -LEADER
fixed length control field	00718nam a2200217 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063231.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0333934091
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202109271503
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201302151559
Level of effort used to assign classification	staff
--	200908030108
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.8343
Item number	RAG
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8343
Item number	RAG [ Shelf 80]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Raghavachari, M.
245 ## - TITLE STATEMENT
Title	Delivering service quality :
Remainder of title	managerial challegnes for the 21st century /
Statement of responsibility, etc.	M. Raghavachari and K. V. Ramani.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Delhi :
Name of publisher, distributor, etc.	Macmillan,
Date of publication, distribution, etc.	2000.
300 ## - PHYSICAL DESCRIPTION
Extent	651 p. ;
Dimensions	26 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Service quality.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Delivering.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Ramani, K. V.
991 ## -
--	VIRTUA40
991 ## -
--	VTLSSORT00800200050008201000245026003000650065017000*9992
909 ## -
--	969

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	03/08/2009		658.8343 RAG [ Shelf 80]	0005627		Reference