Normal view MARC view ISBD view

Customer relationship management : (Record no. 2091)

MARC details
000 -LEADER
fixed length control field	00775nam a2200205 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063246.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9788176493604
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071232
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201502261612
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	201301150348
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	201002170750
Level of effort used to assign classification	staff
--	201002170748
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.812
Item number	ROB
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	ROB [ Shelf 69 ]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Roberts-Phelps, Graham.
245 ## - TITLE STATEMENT
Title	Customer relationship management :
Remainder of title	how to turn a good business into a great one! /
Statement of responsibility, etc.	Graham Roberts-Phelps.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi :
Name of publisher, distributor, etc.	Viva,
Date of publication, distribution, etc.	2001.
300 ## - PHYSICAL DESCRIPTION
Extent	230 p. :
Other physical details	ill. ;
Dimensions	22 cm.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Relationship marketing.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Management.
991 ## -
--	VIRTUA40
991 ## -
--	VTLSSORT00800200050008201000245026003000650065019992
909 ## -
--	2160

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	22/02/2010		658.812 ROB [ Shelf 69 ]	0007689		Reference
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	22/02/2010		658.812 ROB [ Shelf 69 ]	0007690	1	Book