Normal view MARC view ISBD view

Implementing CRM : (Record no. 199)

MARC details
000 -LEADER
fixed length control field	01282cam a22003018a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063221.0
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number	2006-100398
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780470065266
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071205
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201301150400
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907252255
Level of effort used to assign classification	staff
--	200907252254
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.812
Item number	FIN
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	FIN [ Shelf 69 ]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Finnegan, David.
245 ## - TITLE STATEMENT
Title	Implementing CRM :
Remainder of title	from technology to knowledge /
Statement of responsibility, etc.	David Finnegan, Leslie P. Willcocks.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Hoboken, NJ :
Name of publisher, distributor, etc.	John Wiley & Sons, Inc.,
Date of publication, distribution, etc.	c2007.
263 ## - PROJECTED PUBLICATION DATE
Projected publication date	0705
300 ## - PHYSICAL DESCRIPTION
Extent	p. cm.
490 ## - SERIES STATEMENT
Series statement	John Wiley series in information systems
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references and index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Willcocks, Leslie.
856 ## - ELECTRONIC LOCATION AND ACCESS
--	able of contents only
Uniform Resource Identifier	<a href=" http://www.loc.gov/catdir/toc/ecip076/2006100398.html"> http://www.loc.gov/catdir/toc/ecip076/2006100398.html</a>
856 ## - ELECTRONIC LOCATION AND ACCESS
--	ontributor biographical information
Uniform Resource Identifier	<a href=" http://www.loc.gov/catdir/enhancements/fy0741/2006100398-b.html"> http://www.loc.gov/catdir/enhancements/fy0741/2006100398-b.html</a>
856 ## - ELECTRONIC LOCATION AND ACCESS
--	ublisher description
Uniform Resource Identifier	<a href=" http://www.loc.gov/catdir/enhancements/fy0741/2006100398-d.html"> http://www.loc.gov/catdir/enhancements/fy0741/2006100398-d.html</a>
991 ## -
--	VIRTUA
991 ## -
--	VTLSSORT0080010002000500082010002450260026303000490050406500650170008560856185629992
909 ## -
--	206

Holdings
Home library	Current library	Date acquired	Full call number	Barcode	Copy number	Koha item type
Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009	658.812 FIN [ Shelf 69 ]	0004263		Book
Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009	658.812 FIN [ Shelf 69 ]	0004264	1	Book
Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009	658.812 FIN [ Shelf 69 ]	0004265	2	Book
Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009	658.812 FIN [ Shelf 69 ]	0004266	3	Book
Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009	658.812 FIN [ Shelf 69 ]	0004267	4	Reference