Normal view MARC view ISBD view

Customer relationship management : (Record no. 195)

MARC details
000 -LEADER
fixed length control field	01051cam a2200253 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063220.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
--	9780070435049
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110071209
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201301150349
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907252252
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907252250
Level of effort used to assign classification	staff
--	200907252234
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.812
Item number	SHE
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.812
Item number	SHE [ Shelf 69 ]
245 ## - TITLE STATEMENT
Title	Customer relationship management :
Remainder of title	emerging concepts, tools, and applications /
Statement of responsibility, etc.	editors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	New Delhi :
Name of publisher, distributor, etc.	Tata McGraw-Hill Pub. Co.,
Date of publication, distribution, etc.	c2001.
300 ## - PHYSICAL DESCRIPTION
Extent	xv, 544 p. :
Other physical details	ill. ;
Dimensions	25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references.
520 ## - SUMMARY, ETC.
Summary, etc.	Papers presented at an international conference.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
General subdivision	Management
Form subdivision	Congresses.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Relationship marketing
Form subdivision	Congresses.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Sheth, Jagdish N.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Parvatiyar, Atul.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Shainesh, G.
991 ## -
--	VIRTUA
991 ## -
--	VTLSSORT008002000500082024502600300050405200650065017000700170029992
909 ## -
--	202

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009		658.812 SHE [ Shelf 69 ]	0006212		Book
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009		658.812 SHE [ Shelf 69 ]	0006213	1	Book