Managing customers profitably / (Record no. 1791)

MARC details
000 -LEADER
fixed length control field 00803nam a2200205 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20260112063242.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780470060636 (cloth)
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0470060638 (cloth)
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description 202109271417
Level of effort used to assign nonsubject heading access points staff
Level of effort used to assign subject headings 201302151233
Level of effort used to assign classification staff
Level of effort used to assign subject headings 201302151233
Level of effort used to assign classification staff
Level of effort used to assign subject headings 200911040309
Level of effort used to assign classification staff
-- 200911040308
-- staff
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number RYA [ Shelf 80]
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Ryals, Lynette.
245 ## - TITLE STATEMENT
Title Managing customers profitably /
Statement of responsibility, etc. Lynette Ryals.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. Chichester, England ;
-- Hoboken, NJ :
Name of publisher, distributor, etc. John Wiley & Sons,
Date of publication, distribution, etc. c2008.
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 370 p. :
Other physical details ill. ;
Dimensions 25 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note Includes bibliographical references (p. [359]-361) and index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations
General subdivision Management.
991 ## -
-- VIRTUA40
991 ## -
-- VTLSSORT0080*0200*0201*0820*1000*2450*2600*3000*5040*6500*9992
909 ## -
-- 1824
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Date acquired Total checkouts Full call number Barcode Copy number Koha item type
        Indian Institute Of Management, Shillong Indian Institute Of Management, Shillong 04/11/2009   658.812 RYA [ Shelf 80] 0007066   Reference
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