Managing customers profitably /
Ryals, Lynette.
Managing customers profitably / Lynette Ryals. - Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2008. - xiv, 370 p. : ill. ; 25 cm.
Includes bibliographical references (p. [359]-361) and index.
9780470060636 (cloth) 0470060638 (cloth)
Customer relations -- Management.
658.812 / RYA [ Shelf 80]
Managing customers profitably / Lynette Ryals. - Chichester, England ; Hoboken, NJ : John Wiley & Sons, c2008. - xiv, 370 p. : ill. ; 25 cm.
Includes bibliographical references (p. [359]-361) and index.
9780470060636 (cloth) 0470060638 (cloth)
Customer relations -- Management.
658.812 / RYA [ Shelf 80]