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Understanding services management : (Record no. 150)

MARC details
000 -LEADER
fixed length control field	01051nam a2200253 a 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20260112063220.0
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	0471960667
039 ## - LEVEL OF BIBLIOGRAPHIC CONTROL AND CODING DETAIL [OBSOLETE]
Level of rules in bibliographic description	202110121341
Level of effort used to assign nonsubject heading access points	staff
Level of effort used to assign subject headings	201301080141
Level of effort used to assign classification	staff
Level of effort used to assign subject headings	200907250134
Level of effort used to assign classification	staff
--	200907250132
--	staff
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	658.8
Item number	GLY
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number	658.8
Item number	GLY [ Shelf 67 ]
245 ## - TITLE STATEMENT
Title	Understanding services management :
Remainder of title	integrating marketing, organisational behaviour, operations, and human resource management /
Statement of responsibility, etc.	edited by William J. Glynn and James G. Barnes.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc.	Chichester ;
--	New York :
Name of publisher, distributor, etc.	Wiley,
Date of publication, distribution, etc.	c1995.
300 ## - PHYSICAL DESCRIPTION
Extent	xxvi, 485 p. :
Other physical details	ill. ;
Dimensions	24 cm.
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc. note	Includes bibliographical references and index.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Service industries
General subdivision	Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services
General subdivision	Management.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Service industries
General subdivision	Marketing.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services
General subdivision	Marketing.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Glynn, William J.
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name	Barnes, James G.
991 ## -
--	VIRTUA40
991 ## -
--	VTLSSORT008002000500082024502600300050406500650165026503700070019992
909 ## -
--	157

Holdings
Withdrawn status	Lost status	Damaged status	Not for loan	Home library	Current library	Date acquired	Total checkouts	Full call number	Barcode	Copy number	Koha item type
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009		658.8 GLY [ Shelf 67 ]	0002331		Reference
				Indian Institute Of Management, Shillong	Indian Institute Of Management, Shillong	25/07/2009		658.8 GLY [ Shelf 67 ]	0002332	1	Book