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Customer service and the human experience : we, the people, make the difference /

D'Ausilio, Rosanne.

Customer service and the human experience : we, the people, make the difference / Rosanne D'Ausilio and Jon Anton. - Delhi : Macmilan, 2008. - 171 p. ; 24 cm.

ISBN: 0230634869 0230634862

Subjects--Topical Terms:
Customer services.
Customer management.

LC Class. No.: 658.812 / D'AU

Dewey Class. No.: 658.812 / D'AU [ Shelf 69 ]

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