| 000 | 01013nam a2200241 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063231.0 | ||
| 020 | _a817829334X | ||
| 039 |
_a202109271447 _bstaff _c201302141324 _d staff _c200908030019 _d staff _y 200908030018 _z staff |
||
| 050 |
_a658.8 _bGIL |
||
| 082 |
_a658.8 _bGIL [ Shelf 80] |
||
| 100 | _aGilmore, Audrey. | ||
| 245 |
_aServices marketing and management / _cAudrey Gilmore. |
||
| 260 |
_aLondon ; _aThousand Oaks, Calif. : _bSAGE Publications, _c2003. |
||
| 300 |
_a215 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 |
_aService industries _x Marketing. |
||
| 650 |
_aService industries _x Management. |
||
| 856 |
_Publisher description _u http://www.loc.gov/catdir/enhancements/fy0657/2002115868-d.html |
||
| 856 |
_Table of contents only _u http://www.loc.gov/catdir/enhancements/fy0657/2002115868-t.html |
||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0500*0820*1000*2450*2600*3000*5040*6500*6501*8560*8561*9992 | ||
| 909 | _a951 | ||
| 999 |
_c938 _d938 |
||