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020 _a9788178298788 (pbk.)
039 _a202109281217
_bstaff
_c201302121558
_d staff
_c200908020012
_d staff
_y 200908020011
_z staff
050 _a658.40580954
_bANA
082 _a658.40580954
_bANA [ Shelf 79]
100 _aAnandKumar, V.
245 _aBusiness process outsourcing :
_boh! BPO--structure and chaos, fun and agony /
_cV. Anand Kumar, Subhasish Biswas.
260 _aNew Delhi ;
_aThousand Oaks :
_bSAGE Publications,
_cc2008.
300 _a218 p. ;
_c18 cm.
500 _aIncludes index.
505 _aThe BPO industry -- Changing dynamics of the Indian BPO industry -- Managing a BPO -- Working in a BPO -- The future of BPOs -- Points to ponder.
650 _aOffshore outsourcing
_z India.
650 _aData processing service centers
_z India.
650 _aComputer service industry
_z India.
700 _aBiswas, Subhasish.
991 _aVIRTUA40
991 _aVTLSSORT0080*0200*0500*0820*1000*2450*2600*3000*5000*5050*6500*6501*6502*7000*9992
909 _a857
999 _c847
_d847