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005			20260112063227.0
020			_a0761935258 (paper back)
020			_a9780761935254 (paper back)
039			_a202110251251 _bstaff _c201211290358 _d staff _c200907302241 _d staff _y 200907302241 _z staff
050			_a658.4038 _bLEW
082			_a658.4038 _bLEW [ Shelf 53 ]
100			_aLewis, Mario, _d 1966-
245			_aIT application service offshoring : _ban insider's guide / _cMario Lewis ; cartoons and illustrations by Manoj Vijayan.
246			_aInformation technology application service offshoring
260			_aNew Delhi ; _aThousand Oaks, Calif. : _bResponse Books, a division of SAGE Publications India Pvt., Ltd., _c2006.
300			_a233 p. : _bill. ; _c22 cm.
500			_aIncludes index.
505			_aA roadmap to understanding offshoring -- The fundamentals of offshoring -- Offshoring: understanding the term -- Is offshoring a mature concept? -- Should you be considering offshoring at all? -- What kinds of work can be offshored? -- Types of work which should not be offshored -- Offshore venture models -- Outsourced operations -- Vendor evaluation -- Captive operations -- Location, location, location -- Captive centre start-up models -- Joint venture operations -- Summary of risk and effort -- Offshore delivery engagement models -- Resource augmentation ('unmanaged' services) -- Consulting services -- Managed services -- Product delivery -- Service delivery -- Hybrid delivery -- Working out the delivery location model -- The offshoring approach -- Offshoring global or multi-vertical IT operations -- Offshoring single region operations -- Offshoring application development, testing, support and maintenance -- Development activities -- Support and maintenance activities -- Offshoring single horizontal services -- Estimating and scheduling offshore work -- Communication to staff -- The offshore infrastructure -- Offshore development environments -- Communication links -- Disaster recovery and business continuity planning -- Security -- Staffing and organising for success -- Some background on offshore staffing -- Designing the delivery team structure -- The iterative development project organisation -- The waterfall development project organisation -- Working with cultural diversity -- Executing the offshore delivery -- The transition phase -- Organisation transition: people and governance -- Application management operation transition -- Phase 1: high-level scoping study of the operation -- Phase 2: define the target operation configuration -- Phase 3: execute the transition to the new state -- Phase 4: stabilise the new operation -- Transition of development projects -- Development management processes -- Managing offshoring risks -- Moving ahead: achieving the benefits -- Benefiting from standardisation -- Performance management and the offshore relationship -- Building up capability--knowledge, process and technology management -- Optimising the offshore sourcing chain -- Crystal gazing: a possible future of IT application service offshoring -- Index.
650			_aInformation technology _x Management.
650			_aContracting out.
700			_aVijayan, Manoj, _e ill.
856			_Table of contents only _u http://www.loc.gov/catdir/toc/ecip0620/2006029150.html
856			_Publisher description _u http://www.loc.gov/catdir/enhancements/fy0712/2006029150-d.html
991			_aVIRTUA40
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909			_a683
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