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005			20260112063225.0
020			_a1420064746
039			_a202111081628 _bstaff _c201506162202 _d staff _c201205250616 _d staff _c200907290304 _d staff _y 200907290303 _z staff
050			_a004.068 _bHAR
082			_a004.068 _bHAR [ Shelf 9 ]
100			_aHarris, Michael D. S.
245			_aThe business value of IT : _bmanaging risks, optimizing performance, and measuring results / _cMichael D.S. Harris, David Herron, Stasia Iwanicki.
260			_aBoca Raton, FL : _bCRC press, _cc2008.
300			_axxvi, 266 p. : _bill. ; _c25 cm.
504			_aIncludes bibliographical references and index.
505			_aWhat should the business expect from ITt? -- How do I measure the value of IT? -- How much it is enough? -- Am I paying too much for IT? -- Who governs IT? -- What models should IT use? -- Are we outsourcing effectively? -- What tools should IT use? -- How do I measure IT performance? -- Is IT operating effectively? -- Where are we in relation to industry peers? -- How can we do IT better? -- How can we manage IT changes? -- How should IT manage risk? -- How should IT manage its people? -- What should IT expect from the business?.
650			_aInformation technology _x Economic aspects.
700			_aHerron, David _q (David E.)
700			_aIwanicki, Stasia.
991			_aVIRTUA40
991			_aVTLSSORT0080*0200*0500*0820*1000*2450*2600*3000*5040*5050*6500*7000*7001*9992
909			_a528
999			_c521 _d521