| 000 | 00665nam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063316.0 | ||
| 039 | 9 |
_y 201402071239 _z staff |
|
| 082 |
_a658.812 _bKUM |
||
| 100 | _aKumar, V.Mohan | ||
| 245 |
_aA study of customer relationship management (CRM) in Bharat Sanchar Nigam Limited (BSNL), AP Telecom circle / _cV.Mohan Kumar |
||
| 260 |
_aHyderabad : _bJawaharlal Nehru Technology University, _c2012 |
||
| 300 |
_axix, 391p : _bill, tables ; _c29 cm |
||
| 650 | _aConsumer satisfaction | ||
| 650 | _aConsumers | ||
| 650 | _aCustomer services | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0820*1000*2450*2600*3000*6500*6501*6502*9992 | ||
| 909 | _a4852 | ||
| 999 |
_c4326 _d4326 |
||