| 000 | 00868nam a2200181 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063311.0 | ||
| 039 |
_a201211120437 _bstaff _c201211060401 _d staff _y 201211060401 _z staff |
||
| 082 |
_a658.812 _bMAJ |
||
| 100 |
_aMajumdar _bSria (2010PGP083) |
||
| 245 |
_aBenchmarking and Standardizing the entire Customer Care Process in South Africa for the Commercial Vehicle Business Unit of Tata Motors / _cMajumdar Sria |
||
| 260 |
_aShillong: _bRajiv Gandhi Indian Institute of Management _c2011 |
||
| 300 |
_a32p.: _bill. fig, table; _c29cm |
||
| 490 | _aSummer Internship Report submitted in partial fulfillment of the requirements for the award of the post Graduate Diploma in Management (2010-2012) | ||
| 650 |
_aMarketing management _x Customer Relations |
||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0820*1000*2450*2600*3000*4900*6500*9992 | ||
| 909 | _a4456 | ||
| 999 |
_c3942 _d3942 |
||