| 000 | 00751nam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063303.0 | ||
| 020 | _a9781884731136 | ||
| 039 |
_a202109271419 _bstaff _c201106220105 _d staff _c201106210514 _d staff _c201106210222 _d staff _y 201101240507 _z staff |
||
| 082 |
_a658.812 _bBRO [Shelf 80] |
||
| 100 | _aBrodie, Christina Hepner | ||
| 245 |
_aVoices Into Choices: _bActing On The Voice Of The Customer/ _cChristina H.Brodie & Gary Burchill |
||
| 260 |
_aMadison : _bJoiner/oriel Inc, _c1997 |
||
| 300 |
_axviii.430p.: _bill.figure, tables; _c29cm. |
||
| 650 |
_aCustomer Relations _x Business Management |
||
| 700 | _aBurchill, Gary | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0820*1000*2450*2600*3000*6500*7000*9992 | ||
| 909 | _a3753 | ||
| 999 |
_c3311 _d3311 |
||