000			01193nam a2200313 a 4500
005			20260112063302.0
010			_a99-461880
020			_a0750635940
035			_a11854923
039		9	_y 201101130624 _z staff
050			_aHD9980.5 _b.M83 1999
082			_a658 _2 21
100			_aMudie, Peter.
245			_aThe management and marketing of services / _cPeter Mudie and Angela Cottam.
250			_a2nd ed.
260			_aOxford ; _aBoston : _bButterworth Heinemann, _c1999.
300			_ax, 306 p. : _bill. ; _c24 cm.
504			_aIncludes bibliographical references and index.
650			_aService industries _x Management.
650			_aService industries _x Marketing.
700			_aCottam, Angela.
856			_Table of contents _u http://www.loc.gov/catdir/toc/els033/99461880.html
856			_Publisher description _u http://www.loc.gov/catdir/description/els033/99461880.html
906			_a7 _bcbc _corigcop _d 2 _e ncip _f 19 _g y-gencatlg
925			_aacquire _b1 shelf copy _x policy default
991			_aVIRTUA40
991			_aVTLSSORT0080*9060*9250*9550*0100*0200*0400*0500*0820*1000*2450*2500*2600*3000*5040*6500*6501*7000*8560*8561*9991
909			_a3721
999			_c3291 _d3291