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020			_a9788177589375
039			_a202110201308 _bstaff _c201212070044 _d staff _c201008300448 _d staff _y 201008300447 _z staff
082			_a658.406 _bBEE [ Shelf 60 ]
100			_aBeecroft, G. Dennis, _d 1944-
245			_aThe executive guide to improvement and change / _cG. Dennis Beecroft, Grace L. Duffy, and John W. Moran.
260			_aMilwaukee, Wis. : _bASQ Quality Press, _cc2003.
300			_axvii, 254 p. : _bill. ; _c27 cm.
504			_aIncludes bibliographical references and index.
505			_aThe challenge of sucessful and sustainable organizational change / John W. Moran and Jeffry M. Mead -- Problem solving and decision making for continuous improvement / Grace L. Duffy -- Quality costs / G. Dennis Beecroft -- Supply chain management / Mike H. Ensby -- Corporate planning models / G. Dennis Beecroft -- Core process redesign and management / Richard A. Waks and John W. Moran -- Using teams to achieve organizational improvement / Grace L. Duffy -- The management and utilization of external resources in the workplace / Jeffry M. Mead, John W. Moran, and John W. Moran III -- Quality management systems / G. Dennis Beecroft -- Environmental management systems / R.J. Garrison -- Lean enterprise / George Alukal and Anthony Manos -- Customer satisfaction as a driver for improvement and change / Grace L. Duffy -- Performance enhancement through management audits / Terry L. Regel -- Measurement, the balanced scorecard / Kevin Sharlow -- Six sigma / Michael D. Nichols and Richard D, Collins -- How to get results : setting goals and hitting targets / Mary Thornley.
650			_aOrganizational change.
700			_aDuffy, Grace L.
700			_aMoran, John W., _d 1944-
991			_aVIRTUA40
991			_aVTLSSORT0080*0200*0820*1000*2450*2600*3000*5040*5050*6500*7000*7001*9992
909			_a3561
999			_c3154 _d3154