000			00971nam a2200229 a 4500
005			20260112063300.0
020			_a9788131725399
039			_a202505131029 _bstaff _c202111011500 _d staff _c201210040020 _d staff _c201008180406 _d staff _y 201008180405 _z staff
082			_a387.70683 _bPAR [ Shelf 3 ]
100			_aParker, James F. _q (James Francis), _d 1947-
245			_aDo the right thing : _bhow dedicated employees create loyal customers and large profits / _cJames F. Parker.
260			_aUpper Saddle River, N.J. : _bWharton School Pub., _cc2008.
300			_aix, 263 p. : _bill. ; _c21 cm.
500			_aIncludes index.
610	2	0	_aSouthwest Airlines Co. _x Management.
650			_aAirlines _z United States _x Management.
650			_aCustomer relations _z United States.
650			_aCustomer services _z United States.
991			_aVIRTUA40
991			_aVTLSSORT0080*0200*0820*1000*2450*2600*3000*5000*6100*6500*6501*6502*9992
909			_a3516
999			_c3111 _d3111