000 00407nam a2200157 a 4500
005 20260112063258.0
020 _a9788120318090
039 9 _y 201006280311
_z staff
100 _aGosney
245 _aCustomer Relationship Management Essentials,/
_cGosney & Boehm
260 _b PHI,
_c2008
700 _aBoehm
991 _aVIRTUA40
991 _aVTLSSORT0080*0200*1000*2450*2600*7000*9991
909 _a3394
999 _c2999
_d2999