000			01669cam a22003254a 4500
005			20260112063218.0
010			_a2007-022231
020			_a9781599046754 (hbk.)
020			_a159904675X (hbk.)
035			_a14873450
039			_a202505161733 _bstaff _c202112221459 _d staff _c202111031329 _d staff _c202111031307 _d staff _y 200907230132 _z staff
050			_a332.1068 _bRAV
082			_a332.1068 _bRAV [ Shelf 3 ]
100			_aVadlamani, _bRavi
245			_aAdvances in banking technology and management : _bimpacts of ICT and CRM / _cVadlamani Ravi [editor].
260			_aHershey, PA : _bInformation Science Reference, _cc2008.
300			_axviii, 362 p. : _bill. ; _c29 cm.
500			_a"Premier reference source"--Cover.
504			_aIncludes bibliographical references (p. 324-351) and index.
520			_a"This book examines the various myriads of technical and organizational elements that impact services management, business management, risk management, and customer relationship management, and offers research to aid the successful implementation of associated supportive technologies"--Provided by publisher.
650			_aBanks and banking _x Automation.
650			_aBanks and banking _x Technological innovations.
650			_aFinancial services industry _x Technological innovations.
700			_aRavi, Vadlamani.
856			_Table of contents only _u http://www.loc.gov/catdir/toc/ecip0719/2007022231.html
925			_aacquire _b2 shelf copies _x policy default
991			_aVIRTUA
991			_aVTLSSORT0080*0100*0200*0201*0350*0500*0820*1000*2450*2600*3000*5000*5040*5200*6500*6501*6502*7000*8560*9250*9992
909			_a33
999			_c28 _d28