000 00581nam a2200169 a 4500
005 20260112063253.0
020 _a9781441916396
039 _a202109271420
_bstaff
_c201302151225
_d staff
_c201010180111
_d staff
_c201010102324
_d staff
_y 201005190356
_z staff
082 _a658.812
_bGRI [ Shelf 80]
100 _aGrigoroudis, Evangelos.
245 _aCustomer satisfaction evaluation /
_cEvangelos Grigoroudis.
260 _aNew York :
_bSpringer,
_c2009.
300 _a313p.24 cm.
991 _aVIRTUA40
991 _aVTLSSORT0080*0200*0820*1000*2450*2600*3000*9992
909 _a2732
999 _c2558
_d2558