| 000 | 00794nam a2200193 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063253.0 | ||
| 020 | _a9783540755036 (hardcover : alk. paper) | ||
| 039 |
_a202110011018 _bstaff _c201302071623 _d staff _c201005190346 _d staff _y 201005190345 _z staff |
||
| 082 |
_a658 _bVOU [ Shelf 77] |
||
| 245 |
_aService chain management : _btechnology innovation for the service business / _c[edited by] Christos Voudouris ... [et al.]. |
||
| 260 |
_aBerlin : _bSpringer, _cc2008. |
||
| 300 |
_axviii, 308 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. 287-302) and index. | ||
| 650 |
_aCustomer services _x Management. |
||
| 700 | _aVoudouris, Christos. | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0820*2450*2600*3000*5040*6500*7000*9992 | ||
| 909 | _a2730 | ||
| 999 |
_c2556 _d2556 |
||