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020			_a9780749444457
039			_a202505161738 _bstaff _c202111031331 _d staff _c202111031308 _d staff _c201207020441 _d staff _y 201002220245 _z staff
050			_a332.10688 _bCHE
082			_a332.10688 _bCHE [ Shelf 3 ]
245			_aKey account management in financial services : _btools and techniques for building strong relationships with major clients / _cPeter Cheverton ... [et al.].
260			_aLondon ; _aPhiladelphia : _bKogan Page, _c2008 _g (2005 printing).
300			_axiv, 329 p. : _bill. ; _c25 cm. + _e 1 CD-ROM (4 3/4 in.).
504			_aIncludes bibliographical references (p. 324-326) and index.
650			_aFinancial services industry _x Management.
650			_aSelling _x Key accounts.
650			_aMarketing _x Key accounts.
650			_aCustomer services.
700			_aCheverton, Peter.
856			_u http://10.10.1.6/eresource3/0007781.zip _y Download File.
991			_aVIRTUA40
991			_aVTLSSORT0080*0200*0500*0820*2450*2600*3000*5040*6500*6501*6502*6503*7000*8560*9992
909			_a2216
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