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| 050 |
_a658.8120285 _bFJE |
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| 082 |
_a658.8120285 _bFJE [ Shelf 69 ] |
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| 100 | _aFjermestad, Jerry. | ||
| 245 |
_aElectronic customer relationship management / _cJerry Fjermestad ; edited by Nicholas C. Romano. |
||
| 260 |
_aNew Delhi : _bPrentic-Hall, _c2006. |
||
| 300 |
_a210 p. ; _c26 cm. |
||
| 650 | _aCustomer management. | ||
| 650 | _aElectronic customer. | ||
| 700 | _aRomano, Nicholas C. | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0500*0820*1000*2450*2600*3000*6500*6501*7000*9992 | ||
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