| 000 | 00792nam a2200229 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063221.0 | ||
| 020 | _a0230634869 | ||
| 020 | _a0230634862 | ||
| 039 |
_a202110071254 _bstaff _c201301150358 _d staff _c200907280419 _d staff _y 200907260014 _z staff |
||
| 050 |
_a658.812 _bD'AU |
||
| 082 |
_a658.812 _bD'AU [ Shelf 69 ] |
||
| 100 | _aD'Ausilio, Rosanne. | ||
| 245 |
_aCustomer service and the human experience : _bwe, the people, make the difference / _cRosanne D'Ausilio and Jon Anton. |
||
| 260 |
_aDelhi : _bMacmilan, _c2008. |
||
| 300 |
_a171 p. ; _c24 cm. |
||
| 650 | _aCustomer services. | ||
| 650 | _aCustomer management. | ||
| 700 | _aAnton, Jon. | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0201*0500*0820*1000*2450*2600*3000*6500*6501*7000*9992 | ||
| 909 | _a218 | ||
| 999 |
_c211 _d211 |
||