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| 050 |
_a658.812 _bKNO |
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| 082 |
_a658.812 _bKNO [ Shelf 69 ] |
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| 100 | _aKnox, Simon. | ||
| 245 |
_aCustomer relationship management : _bpersepctives from the marketplace / _cSimon Knox....[et.al.] |
||
| 260 |
_aOxford : _bButterworth-Heinemann, _c2008. |
||
| 300 |
_a302 p. ; _c24 cm. |
||
| 650 | _aCustomer relationship management. | ||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0500*0820*1000*2450*2600*3000*6500*9992 | ||
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