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020 _a8120329384
039 _a202110071256
_bstaff
_c201302151220
_d staff
_y 201002012320
_z staff
082 _a658.812
_bCHE [ Shelf 69 ]
100 _aChenet
_bPierre
245 _aBeyond Loyalty:
_bThe Next Generation of Strategic Customer Relationship Management /
_cPierre Chenet and Jon Ivar Johansen
260 _aNew Delhi :
_bPrentice Hall of India ;
_c2006
300 _aix, 110p ;
_bill.
_c24cm
650 _aCustomer Relationship
700 _aJohansen
_bJon Ivar
991 _aVIRTUA40
991 _aVTLSSORT0080*0200*0820*1000*2450*2600*3000*6500*7000*9992
909 _a2061
999 _c2000
_d2000