| 000 | 00696nam a2200193 a 4500 | ||
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| 005 | 20260112063245.0 | ||
| 020 | _a8120329384 | ||
| 039 |
_a202110071256 _bstaff _c201302151220 _d staff _y 201002012320 _z staff |
||
| 082 |
_a658.812 _bCHE [ Shelf 69 ] |
||
| 100 |
_aChenet _bPierre |
||
| 245 |
_aBeyond Loyalty: _bThe Next Generation of Strategic Customer Relationship Management / _cPierre Chenet and Jon Ivar Johansen |
||
| 260 |
_aNew Delhi : _bPrentice Hall of India ; _c2006 |
||
| 300 |
_aix, 110p ; _bill. _c24cm |
||
| 650 | _aCustomer Relationship | ||
| 700 |
_aJohansen _bJon Ivar |
||
| 991 | _aVIRTUA40 | ||
| 991 | _aVTLSSORT0080*0200*0820*1000*2450*2600*3000*6500*7000*9992 | ||
| 909 | _a2061 | ||
| 999 |
_c2000 _d2000 |
||