| 000 | 01051cam a2200253 a 4500 | ||
|---|---|---|---|
| 005 | 20260112063220.0 | ||
| 020 | _b 9780070435049 | ||
| 039 |
_a202110071209 _bstaff _c201301150349 _d staff _c200907252252 _d staff _c200907252250 _d staff _y 200907252234 _z staff |
||
| 050 |
_a658.812 _bSHE |
||
| 082 |
_a658.812 _bSHE [ Shelf 69 ] |
||
| 245 |
_aCustomer relationship management : _bemerging concepts, tools, and applications / _ceditors, Jagdish N. Sheth, Atul Parvatiyar, G. Shainesh. |
||
| 260 |
_aNew Delhi : _bTata McGraw-Hill Pub. Co., _cc2001. |
||
| 300 |
_axv, 544 p. : _bill. ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references. | ||
| 520 | _aPapers presented at an international conference. | ||
| 650 |
_aCustomer relations _x Management _v Congresses. |
||
| 650 |
_aRelationship marketing _v Congresses. |
||
| 700 | _aSheth, Jagdish N. | ||
| 700 | _aParvatiyar, Atul. | ||
| 700 | _aShainesh, G. | ||
| 991 | _aVIRTUA | ||
| 991 | _aVTLSSORT0080*0200*0500*0820*2450*2600*3000*5040*5200*6500*6501*7000*7001*7002*9992 | ||
| 909 | _a202 | ||
| 999 |
_c195 _d195 |
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