000			01010nam a2200265 a 4500
005			20260112063220.0
020			_a8131720738
039			_a202110071208 _bstaff _c201301150359 _d staff _c200907252159 _d staff _y 200907252158 _z staff
050			_a658.812 _bTIM
082			_a658.812 _bTIM [ Shelf 69 ]
100			_aTimm, Paul R.
245			_aCustomer service : _bcareer success through customer Loyalty / _cPaul R. Timm.
250			_a4th ed.
260			_aUpper Saddle River, N.J. : _bPearson Education Ltd., _c2007.
300			_axviii, 281 p. : _bill. ; _c26 cm.
504			_aIncludes bibliographical references and index.
650			_aCustomer services.
650			_aConsumer satisfaction.
650			_aCustomer relations.
650			_aSuccess in business.
856			_Table of contents only _u http://www.loc.gov/catdir/toc/ecip0618/2006026024.html
991			_aVIRTUA40
991			_aVTLSSORT0080*0200*0500*0820*1000*2450*2500*2600*3000*5040*6500*6501*6502*6503*8560*9992
909			_a195
999			_c188 _d188