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_bstaff
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_d staff
_c201302151546
_d staff
_c200911060032
_d staff
_y 200911060032
_z staff
082 _a658.8342
_bSHA [ Shelf 80]
100 _aShaw, Colin
245 _aThe DNA of Customer Experience : How Emotions Drive Value by
_bColin Shaw
260 _aNew York :
_bPalgrave-Macmillan ,
_c2007
300 _axx:166p
_bill ,;
_c21cm
650 _aConsumer Behaviour
_x Marketing
991 _aVIRTUA40
991 _aVTLSSORT0080*0200*0820*1000*2450*2600*3000*6500*9992
909 _a1846
999 _c1812
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