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020 _a9781591391456 (hardcover : alk. paper)
020 _a1591391458
039 _a202109281514
_bstaff
_c201302141322
_d staff
_c200908060241
_d staff
_y 200908060241
_z staff
050 _a658.8
_bGIL
082 _a658.8
_bGIL [ Shelf 79]
100 _aGilmore, James H.,
_d 1959-
245 _aAuthenticity :
_bwhat consumers really want /
_cJames H. Gilmore, B. Joseph Pine II.
260 _aBoston, Mass. :
_bHarvard Business School Press,
_cc2007.
300 _axiii, 299 p. :
_bill. ;
_c25 cm.
504 _aIncludes bibliographical references (p. [253]-281) and index.
505 _aAuthenticity : the new business imperative -- the appeal of real -- The demand for authenticity : why now? -- Drivers of the new consumer sensibility -- The supply of inauthenticity : what's going on? -- Reality, fakery, and three axioms of authenticity -- Rendering authenticity : what to do -- Five genres of authenticity -- Fake, fake, it's all fake : why offerings are unauthentic -- Lessons from philosophy -- The real/fake reality : how offerings become authentic -- Two time-honored standards of authenticity -- Deconstructing authenticity : how to assess your business -- Ten elements of authenticity -- From marketing to placemaking : being what you say you are -- The placemaking portfolio -- From strategy to decision making : being true to self -- Here-and-now space -- Finding authenticity : the right direction for you -- Real/fake polarities.
650 _aProduct management.
650 _aConsumer behavior.
650 _aConsumers' preferences.
700 _aPine, B. Joseph.
856 _Table of contents only
_u http://www.loc.gov/catdir/toc/ecip0716/2007017287.html
991 _aVIRTUA40
991 _aVTLSSORT0080*0200*0201*0500*0820*1000*2450*2600*3000*5040*5050*6500*6501*6502*7000*8560*9992
909 _a1427
999 _c1409
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